The Equity-focused Strategies to Improve Family Planning Service Delivery project aims to benefit the family planning field by developing actionable and equity-focused recommendations for those who work to improve clients’ experiences of care at Title X-funded health centers.
The project, funded through a grant from the Office of Populations Affairs (OPA) of the U.S. Department of Health and Human Services (HHS), helps publicly funded family planning providers identify innovative, effective strategies to improve clients’ experiences. We focus especially on populations that have been underserved by family planning providers, including people of color, individuals with limited English proficiency, adolescents, LGBTQ+ individuals, and populations in resource-limited areas (including rural areas and states that limit access to sexual and reproductive health services).
This project builds on research conducted under the Trends in Family Planning Service Provision project.
The Title X Family Planning Program, administered by OPA, is the only federal program designed to support comprehensive family planning and related preventive health services for individuals with low incomes. Title X services can include contraceptive methods and counseling, assistance to achieve pregnancy, care for sexually transmitted infections (STI), and more. In 2022, more than 2.6 million family planning clients received care at over 4,000 Title X-supported service sites in the United States.
The context within which Title X clinics operate has changed dramatically in recent years. Program policy changes have led a significant number of clinics to leave and return to the program, the COVID-19 pandemic transformed how services were provided, and new state-level policies have limited access to sexual and reproductive health services for many. Meanwhile, there has been a growing understanding and acknowledgement within the field of the systemic and structural barriers (e.g., less access to care, bias and discrimination from health care providers, community mistrust of past reproductive research, under-resourced communities, etc.) that cause disparities in receipt of high-quality sexual and reproductive health care, including for people of color and LGBTQ+ individuals.
This context underscores the critical need to help publicly funded family planning centers improve equitable access to high-quality services and ensure that everyone who visits a Title X clinic—particularly those who are historically underserved—receives client-centered care.
To identify strategies for improving family planning services, the research team is collecting and analyzing in-depth data from family planning clients (via surveys and interviews) and providers (via interviews with clinic staff), as well as analyzing existing data sources such as the National Survey of Family Growth.
Surveyed more than 1,000 recent family planning clients about their sexual and reproductive health care experiences, barriers to accessing services, and contraceptive use and preferences.
Interviewed staff at 32 Title X-funded health centers about factors that influence client experience, including interactions between providers and patients, social and structural factors related to the clinic (e.g., procedures to ensure confidentiality, clinic environment and location), and barriers and facilitators to implementing person-centered and equitable care.
Currently, we are recruiting clients from Title X-funded centers for interviews about their experiences during family planning visits. Through these interviews, we will identify clinic- and provider-level factors that shape client experiences and gather insights on how providers can improve visits. We aim to complete 30 interviews by October 2024.
Person-centered Care Elicits More Positive Responses From Family Planning Clients
Our study began in Summer 2022.
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