This case study describes the relational factors that helped YOU and TE jointly develop a local Young Adult Resource Center (YRC). It also highlights how the YRC implemented positive youth development (PYD) approaches to better serve youth and young adults; PYD approaches are the focus of Child Trends’ involvement in Generation Work. The partnership between YOU and TE was built on the development of shared goals, joint meetings, and trainings, with a particular focus on the racial and ethnic equity and inclusion (REEI) trainings. Through the application of PYD principles, the YRC aimed to improve how staff from both organizations support youth and young adults—especially by emphasizing the importance of positive relationships with young adults and improving service linkages and referrals aligned to young adults’ needs.

This case study is one of five that examine how local partnerships in the Generation Work initiative have scaled up and supported the use of PYD approaches in training programs for young people who seek high-quality training and employment. The case studies grew from the Annie E. Casey Foundation’s interest in learning more about how the five local Generation Work partnerships integrate PYD approaches in workforce training settings for youth in order to generate systematic knowledge about PYD that other workforce training practitioners can apply.

Key findings

Our team identified five key findings focused on how the partnership was developed and how, through that partnership, both organizations were better able to serve young adults through the implementation of PYD.

• The two partner organizations, YOU and TE, developed a common mission by participating in joint meetings and trainings. The meetings helped YOU and TE operate as a collective entity that more efficiently serves young people, rather than two separate entities that simply share a physical space.
• Interorganizational relationship-building fostered common goals and a productive partnership in the YRC. Intentional communication and a shared vision strengthened relationships throughout the initiative.
• YRC staff who were trained around racial and ethnic equity and inclusion felt empowered to more directly address issues around racism and opportunity for the young people they served. Both organizations built capacity for staff to have difficult conversations about systemic and historical racism. This experience, though difficult for many individuals, brought the partnership team together and built trust by helping members more clearly identify their common mission and each of their roles in effectively supporting young people at the YRC.
• The Cleveland team—especially staff working with young adults—used the PILOT tool to ensure that the training, employment placement, and other services offered through the YRC were implemented with age-appropriate supportive strategies. Child Trends created the PILOT tool for the Generation Work initiative to facilitate discussions about implementing PYD practices and to identify strategies for improving services when needed. Staff discussed their focus on building respectful, safe relationships with young adults and partnering with them to promote their sense of agency and individual goals in selecting their trainings and placements.
• To improve recruitment and retention of young adults for training and employment programs, the Cleveland partnership developed linkages between the YRC, other community-serving organizations, and the residents in the broader community. These efforts also helped link young people to services to meet their complex needs.